Pre-ECM Project Checklist: Object Storage Decision

We’re going to add one more item to our pre-ECM project checklist:

1) Where should we store our content?

Database storage used to be expensive.  In the 1950’s, the cost per megabyte of storage exceeded $10,000/MB.  Today, the cost has dropped to a few cents.  Not only have storage costs dropped, so have memory costs as they have followed the same price drop as storage.  Taking advantage of lower costs; most DB manufacturers have begun offering high performance in memory databases (IMDB – In-Memory Database).

From an ECM perspective; because of the higher database costs, content storage solutions were designed to use databases to store only the metadata or the index values associated with content, and the actual files and documents were stored on cheaper file storage devices.   While lowering costs, this approach meant that ECM solutions were forced with managing, synchronizing, backing up, and designing applications where index values were one place and the actual documents, audio/video files were somewhere else. Continue reading

Risk Management

The company you’re working for or consulting for will most likely be sued at some time given today’s litigious environment.  As ECM project manager are you knowledgeable and do you have the proper documentation (records of ediscovery, document retention, disposition, etc.) that is required to mitigate the risks in a lawsuit?

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Ramp up your Records Management Program with GARP

A while back I had a discussion with an Eastside ARMA member about the challenges of making recommendations for ERM systems and that I was looking for a standard to help drive the importance of good recordkeeping and governance.  She suggested I look at the Generally Accepted Recordkeeping Principals (GARP) standards to use as part of the analysis.

The 8 GARP Principles

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Ready, Set , GO! with ERM

If you are in the process of reviewing your companies Enterprise Records Management (ERM) strategies and are not sure how to get started, here are some helpful hints to get you going.

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Centralized vs. Distributed Document Capture

Centralized Capture

In the past, a centralized document capture model was effective, with all documents entering the system through a central mail room where they were scanned, indexed with associated metadata using workstation client software and stored in a central repository distribution for later retrieval.

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Change Management and User Adoption

Here is a follow up on my post of June 29, 2009.  This follow up focuses on the section referenced by  “Change Management (People)”  where ECM projects sometimes include significant business process changes that require the user community to change the way they work.  In this case, the success of the project will be dependent upon user acceptance of the new system and their adoption of new processes, challenges to the way they work, and their feeling for their  job security.

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