One piece of advice I received from a Project Management course on Leadership taught by Dr. James T. Brown was to kick off every project with your internal project team. Review the dos and don’ts, expectations and rules, communication styles and formats, roles and responsibilities. This enables every project team member to understand the project direction, management style, and expectations.
Most project managers work with a variety of resources and everyone has a different style. By setting expectations up front, the project team can work harmoniously through the course of the project and misunderstandings are much less likely.
Such a simple concept, but it can mitigate so many issues. Try it out!
Debbie Horton, ECMP, CAPTUREP