Exciting BPM Workflow Discovery Workshop

If you have a Business Process Management (BPM) workflow project coming up soon, don’t miss the Nexus 2011 conference in Bellevue, Washington on November 3^rd and 4^th.  One of our teams is conducting a BPM workflow discovery workshop that is built entirely on audience participation.  It’s the Business Process Management – Discovery & Problem Resolution Strategy Workshop scheduled for Friday morning (4^th).  It’s a two session workshop and we’re going to take audience members (PM’s, SE’s and BA’s) to form a project team.  We’ll provide them with a business case scenario with BPM workflow requirements and then facilitate them working through the discovery process.  We’ll make sure that they run into lots of the common challenges we see on BPM workflow projects and then watch to see how they sort it out.  It’s a serious subject and we will share best practices approaches to solving these common problems, but we intend to have as much fun as we can in the process!  We look forward to seeing you there and having you participating as part of our workshop project team.  Don’t miss it!

Gene Eckhart
Program Manager
ImageSource, Inc

City of Richland – InfoWorld Top 100 IT Projects Recognition

 

The City of Richland, was recognized as a top IT project for 2009 by InfoWorld!  Every year, the InfoWorld 100 Awards celebrates 100 IT organizations that have implemented and integrated technologies in innovative ways in pursuit of concrete business goals.  

“The City of Richland streamlined its operations, launching an ECM initiative in partnership with ImageSource, integrating technology from Oracle, ABBYY, Cardiff, and ImageSource ILINX to automate workflow and transitioning the city away from paper-based processes.”

I am so pleased to have had the opportunity to have been assigned as the ImageSource Project Manager for this.

The project went smoothly from start to finish. We were fortunate to have been able to work with a project manager from the City of Richland who had been the project manager for the previously completed ECM implementation at the City of Kennewick. Having had a great working relationship and understanding of business processes already established helped move the project along efficiently and effectively. It was especially evident and proven to be most effective during the discovery and solution design stages of the project.

As in all projects there were some hurdles and obstacles to overcome. During the project execution phase the main architect of the solution had moved on to another position and we also had a new Assitant City Manager come on board. The new Assistant City Manager eventually took on the project management role for the City. The project continued on without missing a beat.

Because we use a well documented methodology, a well documented project plan, and we have exceptional people, the transition to a new systems architect and a new City project manager was near effortless. The systems engineer had a clear picture of what needed to be accomplished and the new Assistant City Manager was able to quickly grasp the solution and what business needs were being addressed.

It all goes to having excellent people around you and a great plan!

Al Senzamici, PMP
Program Manager
ImageSource, Inc.